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Virginia Utility Deposit Bond: A Comprehensive Guide

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This guide provides information for insurance agents to help their customers obtain a Virginia Utility Deposit bond.

At a Glance:

• Average Cost: Between 2% to 7.5% of the bond amount per year based on the applicant’s credit
• Bond Amount: Determined on a case-by-case basis
• Who Needs it: Certain individuals and businesses that do not want to pay a cash deposit before receiving utility services
• Purpose: To ensure utility companies receive compensation for financial harm if the customer fails to pay their utility bills
• Who Requires Utility Deposit Bonds in Virginia: Utility companies that provide services to the general public

Background

Utility companies in Virginia often require customers expected to generate large monthly bills to pay a security deposit before initiating service. The security deposit protects utility companies from losses if the consumer fails to pay their monthly bills on time and in full. However, certain utility companies in Virginia allow customers to purchase and maintain a surety bond in lieu of depositing cash. Unlike most surety bonds, utility deposit bonds are not required by a government agency but by the utility company providing the service (unless a municipality owns the utility company).

What is the Purpose of the Virginia Utility Deposit Bond?

Certain utility companies in Virginia require consumers that do not wish to pay a security deposit to purchase a surety bond as a prerequisite to obtaining utility services. The bond ensures that the utility company will receive compensation for financial harm if the consumer fails to comply with the provisions laid out in the bond form. Specifically, the bond protects the utility company if the consumer does not pay their monthly bills. In short, the bond is a type of insurance that protects utility companies if the consumer fails to remit all required payments.

How Can an Insurance Agent Obtain a Virginia Utility Deposit Surety Bond?

BondExchange makes obtaining a Virginia Utility Deposit Surety Bond easy. Simply login to your account and use our keyword search to find the “utility” bond in our database. Don’t have a login? Gain access now and let us help you satisfy your customers’ needs. Our friendly underwriting staff is available by phone (800) 438-1162, email, or chat from 7:30 AM to 7:00 PM EST to assist you.

At BondExchange, our 40 years of experience, leading technology, and access to markets ensures that we have the knowledge and resources to provide your clients with fast and friendly service whether obtaining quotes or issuing bonds.

Not an agent? Then let us pair you with one!

Click the above image to find a BX Agent near you

Is a Credit Check Required for the Virginia Utility Deposit Bond?

Surety companies will run a credit check on the applicant to determine eligibility and pricing for the Virginia Utility Deposit bond. Applicants with excellent credit and work experience can expect to receive the best rates. Applicants with poor credit may be declined by some surety companies or pay higher rates. The credit check is a “soft hit”, meaning that the credit check will not affect the applicant’s credit.

How Much Does the Virginia Utility Deposit Bond Cost?

Virginia Utility Deposit bonds can cost anywhere between 2% to 7.5% of the bond amount per year. Insurance companies determine the rate based on a number of factors, including your customer’s credit score and experience. The chart below offers a quick reference for the approximate bond cost on a $10,000 bond requirement.

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$10,000 Utility Deposit Bond Cost

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*The credit score ranges do not include other factors that may result in a change to the annual premium offered to your customers, including but not limited to, years of experience and underlying credit factors contained within the business owner’s credit report.

BondExchange now offers monthly pay-as-you-go subscriptions for surety bonds. Your customers are able to purchase their bonds on a monthly basis and cancel them anytime. Learn more here.

Which Companies Allow Utility Deposit Bonds in Virginia?

The following Virginia utility companies allow customers to purchase a surety bond in lieu of depositing cash:

Appalachian Power

Commercial customers can choose to purchase a surety bond instead of depositing cash. The bond amount is determined on a case-by-case basis based on the location’s estimated usage.

Agents can contact Appalachian Power here.

Bristol Virginia Utilities Authority (BVUA)

Commercial customers must purchase a surety bond or deposit cash. The bond amount is calculated based on the location’s estimated usage.

Agents can contact BVUA here.

Columbia Gas of Virginia

Businesses can either purchase a surety bond or deposit cash before receiving service. The bond amount is calculated by Columbia Gas of Virginia based on the location’s estimated usage.

Agents can contact Columbia Gas of Virginia here.

Dominion Virginia

Customers whose required security deposit exceeds $500 can purchase a surety bond instead of depositing cash. The bond amount is determined on a case-by-case basis based on the customer’s estimated usage.

Agents can contact Dominion Virginia here.

Lynchburg City Utility Billing

Non-residential customers must purchase a surety bond or deposit cash in an amount determined by the city on a case-by-case basis.

Agents can contact the City of Lynchburg’s Utility Billing Department here.

Rappahannock Electric Cooperative

Non-residential customers are required to either purchase a surety bond or deposit cash. The bond amount must equal the location’s actual or estimated two highest monthly bills during a 12-month period.

Agents can contact Rappahannock Electric Cooperative here.

Richmond Department of Public Utilities

High-use customers may opt to purchase a surety bond instead of depositing cash. The bond amount is determined by the Department on a case-by-case basis.

Agents can contact the Richmond Department of Public Utilities here.

Roanoke Gas Company

Commercial customers must purchase a surety bond or deposit cash. Roanoke Gas Company determines the bond amount based on the location’s estimated usage.

Agents can contact the Roanoke Gas Company here.

How Do Virginia Utility Customers File Their Bonds?

Utility customers in Virginia should submit their completed bond forms, including the power of attorney, to the company requiring the bond. The surety bond requires signatures from both the surety company that issues the bond and from the customer. In some instances, the bond will require witness signatures as well. Generally, the surety company will include the following information on the bond form:

• Name and address of entity/individual(s) buying the bond
• Surety company’s name and address
• Entity requiring the bond
• Bond amount
• Date the bond is signed
• Date the bond goes into effect

What Can Utility Customers in Virginia Do to Avoid Claims Against Their Bonds?

To avoid claims on their bonds, utility customers in Virginia must ensure they pay their utility bills on time and in full.

What Other Insurance Products Can Agents Offer Utility Customers in Virginia?

Utility companies generally only require businesses to be bonded. As such, agents can offer their customers general business and liability insurance in addition to the utility deposit bond. Bonds are our only business at BondExchange, so we do not issue liability insurance, but our agents often utilize brokers for this specific line of business. A list of brokers in this space can be found here.

Should Your Customer Purchase a Surety Bond or Deposit Cash?

Surety bonds are generally considered the better option for businesses, as they free up working capital that would otherwise have to be deposited with the utility company. For more information on whether your customer should purchase a bond or deposit cash, check out our Surety Bonds vs. Letters of Credit article here.

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